Find all the practical information you need to make your stay at the Bordeaux Porte du Bassin hotel easier
Check-in starts from 3:00 PM.
On weekends and during summer, check-in is available from 6:00 PM.
Check-out must be completed before 11:00 AM.
Yes, the multilingual reception is open 24 hours a day, 7 days a week.
Yes, luggage storage service is available.
A safe and an iron are available upon request at the reception.
Yes, hairdryers are available in all rooms.
The hotel accepts Visa, Mastercard, and American Express.
Holiday vouchers and restaurant vouchers are also accepted.
Yes, secure parking is available free of charge.
Yes, pets are allowed free of charge.
Yes, all children are welcome.
High chairs and a bottle warmer are available.
A baby cot can be added free of charge upon reservation (subject to availability).
Yes, connecting rooms are available subject to availability.
Cancellation, modification, and prepayment conditions vary depending on the room type and selected rate.
Please enter your stay dates to view the applicable conditions.
Yes, a city tax (not included) must be paid upon arrival at the hotel.
From the nearest airport:
By bus: Line 39 (approximately 35 to 50 minutes)
By taxi: 18 minutes for a distance of 13 km
From the nearest train station:
By bus: Lines 10 then 36 (approximately 1 hour 10 minutes)
By taxi: 25 minutes for a distance of 16 km
From the motorway:
The hotel is located 1 km away or approximately 1 minute by taxi.
